If you're in the United States, congrats! Shipping is fast and free.
We ship orders Monday through Friday, so if you purchase before 2pm PST during the week your order will ship the same day. After the 2pm cutoff, your order will ship the next business day. If it's after 2pm on Friday, we'll get your order out to you first thing Monday morning.
Most orders ship via USPS First Class mail. Generally, you can expect it to take 2-5 business days to arrive after you've received the tracking number. In rare cases, USPS may delay a shipment. If it doesn't arrive in 14 business days, please contact us via email and we will offer a courtesy reshipment.
We offer expedited shipping via USPS Priority Mail. This service takes 1-3 business days and is rarely late. Please note: selecting expedited shipping will not place your order to the front of the fulfillment queue or ship on a weekend or holiday.
For more information on our shipping policy, please read our FAQ page.
We know it's nerve wracking ordering a product online and not knowing if it will work for you. We're real people and have the same worries as you. You can buy confidently at LA Roots.
All of our products are backed by the LA Roots satisfaction guarantee. If our beard care products don't meet your every expectation, we will happily refund your money. You may have to mail it back to us, but we can create a shipping label for you so it's as simple as slapping it on and giving it to your mail man.
To learn more about our refund policy, please reference our refund policy.